legal

Contact & Operator Information

Last updated:

Operator

Name

Nathanael Thie

Business Type

Individual

Jurisdiction

Sydney, Australia

Contact

For questions, support, or refund requests, email us:

Support & Security
security@riqle.com

Response time: We aim to respond within 2 business days (48 hours)

What to Contact Us About

Product Support

  • Access issues or lost download links
  • Technical problems with products
  • Questions about product content
  • Product updates or changes

Account & Orders

  • Refund requests
  • Order confirmation issues
  • Account deletion requests
  • Data export requests (GDPR)

Privacy & Security

  • Privacy policy questions
  • Security concerns or disclosures
  • Data access requests
  • GDPR/CCPA compliance

Business Inquiries

  • Team/business licensing
  • Partnership opportunities
  • Custom product requests
  • General questions

Our Commitment

We're real people building this platform. We respond to every email personally, and we're committed to making things right if something goes wrong.

Terms of ServicePrivacy PolicyLast updated: January 27, 2026