legal
Terms of Service
Last updated:
Agreement to Terms
By accessing or using Riqle ("the Platform"), you agree to these Terms of Service. If you don't agree, please don't use the Platform.
Simple version: These are the rules. By using the site, you agree to follow them.
What We Provide
Riqle provides digital products including ebooks, video courses, templates, and other educational resources ("Products").
What You Get
- •Digital Products: Downloadable files (PDFs, videos, code, etc.)
- •Lifetime Access: For products you purchase
- •Updates: Product updates at our discretion
- •Support: Reasonable email support for technical issues
What You Don't Get
- •Physical products: Everything is digital
- •Refunds after download: See refund policy below
- •Guaranteed support response times
- •Product updates forever: We may discontinue products
Purchases & Payments
Pricing
- •All prices are in USD
- •Prices are subject to change at any time
- •Price changes don't affect existing purchases
- •Sales and discounts are at our discretion
Payment Processing
- •Payments processed securely by Stripe
- •We never see your credit card numbers
- •Stripe handles all payment data (PCI DSS Level 1 certified)
- •You agree to Stripe's Terms of Service
30-Day Money-Back Guarantee
If you're not satisfied with a product, request a full refund within 30 days of purchase.
You CAN get a refund if:
- ✓Product doesn't match description
- ✓Technical issues prevent access
- ✓You're genuinely unsatisfied (no questions asked)
You CANNOT get a refund if:
- ✗You've already downloaded the entire product
- ✗More than 30 days have passed
- ✗You've requested excessive refunds (abuse)
How to request: Email security@riqle.com with your order number.
Processing time: 5-7 business days back to your original payment method.
Product Access & License
How Access Works
- 1You receive an email with access instructions
- 2Click the access link to view/download your product
- 3Access links are valid for 24 hours
- 4Request a new link anytime via email
Personal License - What You Can & Can't Do
✓ You CAN:
- • Download and use the product personally
- • Use for learning and education
- • Keep backups for personal use
- • Print for personal use (if applicable)
✗ You CANNOT:
- • Share with others (friends, colleagues, teams)
- • Resell or redistribute
- • Post on file-sharing sites
- • Use for commercial training without permission
- • Remove copyright notices
Team/Business License: Contact us for multi-user licensing.
Important Disclaimers
Educational Products
Products are for educational purposes only:
- • Not professional advice (legal, financial, medical, etc.)
- • Results may vary based on your circumstances
- • We make no guarantees of outcomes or success
- • You're responsible for how you use the information
Questions?
Contact us if you have any questions about these terms.
Response time: 48 hours