legal
Privacy Policy
Last updated:
Our Philosophy
We believe privacy is a right, not a privilege. We collect only what we need to deliver our products and nothing more.
"If we don't collect it, we can't leak it."
This privacy policy explains what we collect, why we collect it, and what we do with it. No legal theater, no hidden surprises — just the truth.
What We Collect
Email Address (Required)
Why: To send you purchased products, access links, and order confirmations
How we use it: Authentication (passwordless login), order fulfillment, product delivery
Can you delete it: Yes, by deleting your account
Payment Information (Handled by Stripe)
Why: To process purchases
What we see: We NEVER see your credit card numbers
Who handles it: Stripe (PCI DSS Level 1 certified)
What we store: Stripe customer ID (for refund processing)
What We DO NOT Collect
How We Use Your Information
We Use Your Email To:
- 1.Send you purchased products - Digital downloads, access links
- 2.Confirm orders - Purchase receipts
- 3.Recover access - If you lose your download link
- 4.Notify you - Refund confirmations, important account updates
We DO NOT:
- ✗Sell your email to anyone (ever)
- ✗Send marketing emails (unless you opt in)
- ✗Track you across websites
- ✗Build profiles or behavioral data
- ✗Use your data for AI training
Who We Share With
We share your information with exactly 3 companies, and only for essential services:
Stripe (Payment Processing)
What they get: Email, purchase amount
Why: Process payments securely
Privacy policy: stripe.com/privacy
Resend (Email Delivery)
What they get: Email address, email content
Why: Deliver order confirmations and access links
Privacy policy: resend.com/legal/privacy-policy
Sentry (Error Tracking)
What they get: Technical errors (PII scrubbed)
Why: Fix bugs, improve reliability
Privacy policy: sentry.io/privacy
Your Rights
You Have the Right To:
Access Your Data
See all personal data we have about you
Update Your Data
Change your email address
Delete Your Data
Delete your account and all personal data
Export Your Data
Get a copy in JSON format (GDPR)
Contact: security@riqle.com
Response time: Within 7 days
Data Security
How We Protect Your Data
Data Retention
| Data Type | How Long | Why |
|---|---|---|
| User Accounts | Until you delete | Core business data |
| Orders | 7 years | Tax/legal requirement |
| IP Addresses | 30 days max | Fraud prevention |
| Error Logs | 90 days | Security monitoring |
Privacy Questions?
Contact us if you have any questions about how we handle your data.
Response time: 48 hours